Match-winning support
Working with Hudl Statsbomb
A dedicated Customer Success team
Our Customer Success team is always on hand to help maximise the gains and advantage you get as a Hudl Statsbomb user. From the outset they work tirelessly to support your success, providing expert help to unlock the data and ensure progress
Onboarding for your whole team
We believe that success with data starts with a great Hudl Statsbomb onboarding. We'll support as many team members as you need with access and assistance to whichever platform you have signed up to
World class service
Should any issues arise, we have a responsive and engaged support team ready to jump in and fix them for you. We also take on board product feedback and suggestions to help improve our service
Seamless support
Our self-service support tool. Curated and written by StatsBomb’s experts, Assist is designed to augment - not replace - our world-class Customer Success and Support teams by making it easier to find quick answers to common questions.
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Education and Training
Learning more about sports through data is central to our work - and analysis is one of the tools that help us do that. Our specially created analytics courses, designed for professional analysts and coaches, can teach coaches, analysts, players and fans more about the games they love
View our courses
Why settle for less?
Get in touch to discuss how you could benefit from our passionate and committed customer support
Contact us nowWhat our customers say
Andrés Conesa
Head of Football Analytics - Atlas FC
When it comes to customer service, Hudl Statsbomb have always been aware of our needs. It is not only a platform for the end user, but they also have specialised help on hand.
Enrique Cházaro
Coordinator of Sporting Intelligence - Club América
The Customer Success team have guided us through the whole process of accessing the raw data. They have helped us out when complications have arisen with the code, providing excellent service in resolving questions and helping us with whatever we’ve required.
Pedro Picchioni
Head of Scouting Analytics - Clube Atlético Mineiro
Hudl Statsbomb’s services have had a great impact on our work, as they are crucial in the process of providing important insights to the decision makers at the club.
Our commitment to you
Our customers get supported every step of the way to make their investment in data a success. Onboarding, training, ongoing support and direct access to a known individual - you'll get everything you need to get the most from Hudl Statsbomb
Seats for your whole team
Signing up to use our Analysis Platform or Live Analysis Platform gives your organisation as many seats as you need to get the most from the data - no need to share log-ins or concentrate the expertise amongst one or two individuals
A thorough onboarding
Once a new customer signs up with Hudl Statsbomb, our Customer Success team will organise a thorough and detailed onboarding, enabling your team to ask individual questions or go through scenarios they expect to encounter as part of their day to day workflow
Responsive support
If and when issues do arise we have an agile and responsive support team who will endeavour to fix any problems as quickly as possible
An online knowledge base
Hudl Statsbomb Assist is a self-service support tool available exclusively to our customers and users to help them get the most value from our data, products and services whenever they need
Feedback encouraged
We believe that feedback from our customers makes us better, and that constant dialogue with our users helps us to continually improve our service to them, creating a winning environment for everyone
Events and community support
We run a series of events every year, and our customers have a front row seat. With exclusive discounts to our annual conference and reserved spaces at other events, we ensure that our partners are fully embedded in the wider community
Supporting you every step of the way
Speak to our team
If you'd like to understand how Hudl Statsbomb can support you, get in touch
Contact us